Privacy policy


At WellNovaHealthy (operated by WellNovaHealthy LLC, a Wyoming LLC), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://WellNovaHealthy.myshopify.com/, make a purchase, or interact with our services.

We may update this policy periodically. Please review it regularly. Continued use of our site after changes constitutes acceptance of the updated policy.


1. Information We Collect

We collect information you provide directly and automatically:

  • Personal Information: Name, email address, shipping/billing address, phone number, payment details (processed securely by third parties like Stripe/PayPal).
  • Health & Supplement-Related Data: Any details shared in inquiries or reviews (we do not collect sensitive health data beyond what's necessary for orders).
  • Automatically Collected Data: IP address, browser type, device information, cookies, usage data (pages visited, time spent), and analytics via tools like Google Analytics.
  • Marketing Data: Preferences for newsletters, promotions, or TikTok/YouTube content interactions.

2. How We Use Your Information

  • To process orders, fulfill shipments, and provide customer service.
  • To send order confirmations, updates, and marketing communications (you can opt out anytime).
  • To improve our website, products, and marketing (e.g., Dr AI Health Channel content).
  • For analytics, fraud prevention, and legal compliance.
  • To personalize your experience and recommend supplements.


3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., Shopify, payment processors, shipping companies, email services like Klaviyo).
  • Legal authorities if required by law.
  • In the event of a business transfer (merger, acquisition).

For California residents (CCPA/CPRA): You have rights to know what data we collect, request deletion, opt out of sales/sharing (we do not sell data), and non-discrimination. Contact us to exercise rights.


4. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and advertising. You can manage preferences via your browser or our cookie consent tool (if installed). We may use pixels or similar for targeted ads on platforms like Facebook/TikTok.


5. Data Security

We implement reasonable security measures to protect your data. However, no system is 100% secure. We use secure payment processors and do not store full credit card details.


6. International Data Transfers

Our company is based in Vietnam (with US LLC registration). Data may be transferred to and processed in the US and other countries. We take steps to ensure adequate protection.


7. Your Rights and Choices

  • Access, correct, or delete your information.
  • Opt out of marketing emails (unsubscribe link).
  • For EU users (GDPR): Additional rights like data portability and objection.
  • Contact us to exercise rights. Response within legal timelines.

Children under 13: We do not knowingly collect data from children.


8. Third-Party Links

Our site may link to other sites. We are not responsible for their privacy practices.


9. Changes to This Policy

We may update this policy. Changes are effective upon posting with a new effective date.


10. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at wellnovahealthsupport@gmail.com or contact us at 30 N Sheridan, WY, 82801, US

This Privacy Policy is governed by the laws of the United States and Vietnam where applicable.