Shipping policy



hank you for shopping at Wellnovahealth (operated by WELLNOVAHEALTH LLC). We strive to ship your health supplements quickly and reliably.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation (excluding weekends and holidays).
  • During peak periods or high demand, processing may take longer. You will receive an order confirmation email with tracking once shipped.

Shipping Methods and Delivery Times

We partner with reliable carriers. Estimated delivery times (after processing):

  • United States (Domestic):
    • Standard Shipping: 5–10 business days.
    • Express Shipping (if available): 2–5 business days.
  • International (including Vietnam and other countries):
    • Standard International: 10–20 business days (may vary by destination and customs).
    • Delivery times are estimates only and not guaranteed.

Actual delivery depends on carrier schedules, customs clearance (for international orders), and address accuracy.

Shipping Costs

  • Shipping rates are calculated at checkout based on weight, destination, and selected method.
  • Free shipping promotions may apply (e.g., on orders over a certain amount — check current offers).
  • International orders may incur additional customs duties, taxes, or import fees, which are the responsibility of the recipient.

Order Tracking

You will receive a tracking number via email once your order ships. Track your package directly through the carrier’s website.

Shipping Address

  • Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect addresses.
  • We ship to most countries. If your country is not supported, contact us.

Delayed or Lost Shipments

  • If your order is delayed, contact us with your order number.
  • For lost packages (confirmed by carrier), we will investigate and work with you on a resolution (replacement or refund per our Return and Refund Policy).

Returns and Shipping

See our Return and Refund Policy for details on return shipping responsibilities.

Contact Us

For shipping questions or issues: WELLNOVAHEALTH LLC

Email: [wellnovahealthsupport@gmail.com]

Phone: +1 256 205 5844

We appreciate your business and look forward to delivering quality health supplements to you!